Hyatt Place Houston Nw Vintage Park

We had a really stellar stay here. It is a great location with a lot of good restaurants and some shopping very close by. The lobby is bright and clean with a good amount of seating, the coffee and tea bar was fully stocked, and the rooms were in excellent condition. I wasn't expecting a lot from a category 1 but it was truly a great stay and we will make this our go-to in NW Houston from now on. We only had one issue where we couldn't get the chromecast to work in one room, but it worked without issue in the other room. The rooms were well stocked and clean. Breakfast was pretty standard. Tancey was running the desk and hotel operations while we were there and she did an exceptional job of taking care of everything including all our questions and needs. Overall a very good experience that speaks highly of the Hyatt brand, the local staff, and this hotel.

Spacious and clean rooms but they don’t come daily to check on it or clean. No Keurig coffee maker but they do have good coffee downstairs and a fair free breakfast. Overall hotel is clean and feels very open with plenty of space for seating in the morning. The food is only served after 5pm but great walkability to shops and restaurants.

We have stayed at a lot of Hyatt Place hotels. This is the only one I will never return to. We are currently having the master bathroom at our house remodeled, we chose to stay a couple nights here because it was close to my daughters school. The day of checkout I had to leave suddenly and quickly due to the death of a family friend, and I left my gold chain necklace on the bed. I didn't misplace or lose it. I know the exact spot it was left on the side if the bed furthest from the window. I did not lose it and just can't find it. I called and spoke with a young lady who informed me housekeeping would be in the next morning and someone would call me back after speaking to housekeeping. I never received a call back the following morning. I called again that afternoon and spoke to the same young lady who asked if someone called me back that morning. I told her no and she immediately went to check with housekeeping for me. Housekeeping told her nothing was left in the room and I said I left it on the bed, maybe it came out in the wash? And she told me the laundry guy had been asked and he didn't find anything in the bedding. I didn't misplace the necklace, I didn't lose it, I know the exact spot it was left. I would never recommend this location to anyone.